Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect the following information:

  • Account information: Name, email address, password (hashed), user type
  • Profile information: Bio, skills, postcode, profile photo
  • Job information: Job descriptions, budgets, locations, dates
  • Communications: Messages between users, application texts
  • Payment information: Payment details are processed securely by Stripe. We do not store card details.
  • Usage data: Pages visited, features used, IP address

2. How We Use Your Information

  • To provide and improve the FindJeeves platform
  • To match hirers with suitable workers based on location and skills
  • To process payments securely
  • To send notifications about job activity
  • To prevent fraud and abuse
  • To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We share information only with: other users as necessary (e.g., your name and profile with hirers/workers you interact with), payment processors (Stripe), and law enforcement when legally required.

4. Cookies

We use essential cookies for authentication (session tokens). We do not use tracking cookies or third-party advertising cookies. By using FindJeeves, you consent to our use of essential cookies.

5. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us. Some data may be retained for legal or operational purposes.

6. Your Rights (GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent

7. Data Security

We use industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), and secure cookie handling. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Children

FindJeeves is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via email or platform notification.

10. Contact

For privacy-related questions, contact us at privacy@findjeeves.com.